I arrived the moment they opened and was greeted from the workforce. Willie checked me in and explained Playa West's process - in the oil transform they're going to also do a courtesy Examine to make sure your car is in terrific issue. They will offer recommended company, if relevant.
Updated review Went in after identifying a nail during the rear driver facet tire merely a tad ahead of closing time. RJ identified me, which is usually good and makes you feel welcome.
Preserve oneself time buying estimates and go right here! They are SO nic... read extra Help you save on your own enough time searching estimates and go listed here! They may be SO good and do a fantastic work!
I had been in desperate have to have of the oil transform and just after cruising Yelp, I found Playa West was less than a mile from your home.
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Krystal A. said "So how can I even commence? I was referred to Auto Execs by a friend after having had a damaging knowledge with One more mechanic.
This is kind of disheartening but additionally refreshing that at the least now I can check out Willie and the guys instead of truly feel like I am remaining tricked into an needless company.
This place is my community car store but I function down the road from Firestone. The man I spoke to about the phone was really valuable and straightforward. He told me what it need to cost and explained their quotation was quite lifeless on. I recognize his honesty and knowing that there's a motor vehicle area in LA that won't out just to produce a buck. Great customer service!!
Stop pursuing Julian W. 8/19/2016 Helpful, informative machanics. Trustworthy service. Obtaining an sincere mechanic is priceless. They guys have done great work for me. And when they realized an element had prematurely unsuccessful which they mounted they changed it without cost at no labor demand.
Stephen was incredibly Experienced and spoke to me in conditions which i comprehended. Even though the news concerning the automobile wasn't wonderful, he discussed the why's and what it will choose to repair it. I'll simply call on Continued him once again. A lot of thanks!
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The dearth of loyalty continues, because they regularly have charged to get a 'consultation' every time I Click Here have taken my automobile Despite the fact that, I chose to own it serviced Bonuses there anytime. I worked in hospitality and product sales for over 20 years, so check here I'm Particularly well mannered On the subject of exchanges with customer support attendants. It is actually baffling that it's not reciprocated. I have also as opposed the costs they cost for parts with other automotive garages that Focus with Mercedes, and Playa West expenses at least ten% a lot more. I know You will find a margin for what they get at cost as opposed to retail, However they charge way earlier mentioned a reasonable retail rate. Once again, no loyalty to return customers. I assume the real question is why am I the idiot who took my vehicle there 7x!!!
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At slightly before the said time, RJ identified as to tell me my vehicle was All set, all the things they did, and just how much it Value. To my shock, it absolutely was much below I envisioned. He was friendly and smiling and manufactured me sense very comfy.
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